Support & consulting
Technical support that begins before the purchase.
Ahmarix helps customers define the application, configure the system, prepare the site, implement the equipment and build repeatable technical workflows.
Support scope
From first requirement to long-term use.
Equipment selection & application consulting
Define the measurement or process objective, compare platforms, identify accessories and build a technically complete system scope.
- Application discovery
- System and option selection
- Sample and fixture review
- Budgetary and formal quotations
Site readiness & implementation
Prepare electrical power, cooling water, gas, ventilation, floor space, network and safety requirements before delivery.
- Utility checklist
- Layout and access review
- Transformer / power compatibility
- Installation and acceptance planning
Thermal management consulting
Book focused consulting for TIM selection, test planning, thermal validation workflows and interpretation of measurement results.
- TIM test matrix design
- Pressure / BLT / temperature planning
- TTV power-map strategy
- Reliability and cycling concepts
Process development support
Coordinate vacuum soldering or sintering trials, recipe development, tooling concepts and transfer from application center to production.
- Sample trial planning
- Atmosphere and profile definition
- Fixture and carrier concepts
- Production-transfer requirements
Training & commissioning
Support initial setup, operator training, application workflows, software use and acceptance testing.
- Installation coordination
- Operator and engineer training
- Method setup
- Acceptance documentation
Lifecycle & service coordination
Provide a U.S. point of contact for technical questions, spare parts, calibration, preventive maintenance and manufacturer escalation.
- Remote troubleshooting
- Service case coordination
- Spare and wear parts
- Upgrade and expansion planning
Thermal management consulting
Turn a broad thermal concern into a testable engineering plan.
Consulting engagements can address TIM selection, test-method design, application-relevant boundary conditions, Thermal Test Vehicle power maps, cooling validation and reliability test planning.
A typical engagement starts with a technical review, defines the decision to be made, selects measurable outputs and produces a recommended test matrix or system concept.
Frequently asked questions
Bring us the application—not only the equipment name.
We will help organize the technical scope and next steps.